Thank you for considering VelocityVelo! We are here to assist you with any questions, concerns, or feedback you may have. Please find below the different ways you can get in touch with our dedicated team.
Contact Information
-
Email: You can reach out to us at info@letsracebikes.com for any queries or support-related issues. We strive to respond to all email inquiries within 24 hours during our operational hours.
-
Contact Form: If you prefer a more convenient way to reach us, please fill out the contact form available on our website. Simply visit
www.velocityvelo.com/contactand provide us with your details and message. We will make sure to get back to you as soon as possible.
Operational Hours
Please be advised that our operational hours are from Monday to Friday, 9:00 AM to 6:00 PM (GMT). Any inquiries or messages received outside of these hours will be promptly addressed on the next business day.
Estimated Response Time
We know how important your inquiries are, and we want to provide you with the best support possible. Our average response time is within 24 hours during our operational hours. However, please note that during peak periods, holidays, or other exceptional circumstances, our response time may be slightly longer. Rest assured, we will always strive to respond to your inquiries as quickly as possible.
Thank you once again for choosing VelocityVelo. We value your custom and appreciate your interest. We look forward to assisting you with your cycling needs and providing you with the utmost satisfaction. Let us know how we can help!
If you have any questions about these Terms, please Contact Us.